InfoServ Earns Award

Left to right, Muriel Miller, VP of Passport Software, Inc., Kevin L. Bruner, President of InfoServ, Inc. and John Miller, President of Passport Software, Inc.

InfoServ, Inc. was awarded the “Passport Update Program Leader Award” at a recent Passport Partner Summit held in Chicago, Illinois.

This award is presented to the Passport Business Solutions (PBS) partner with the highest percentages of clients current on their Passport Update Program (PUP).  PUP is an annual contract to provide updates to PBS accounting software including new features, compliance with new payroll and Affordable Care Act changes in the laws, and corrections to issues found with the software.

Kevin L. Bruner, president of InfoServ, Inc. said, “This award really isn’t about InfoServ.  It’s about the entire team.  The team consists of our client’s confidence in the product, their desire to obtain the latest technology, and their belief in the value of the product delivered by Passport.  The team consists of the programmers and analysts at Passport that provide the long hours of planning, execution of the plan and testing to deliver a high quality product.  Also included in the team are other Passport dealers that are involved in passing along ideas for new features from their clients and testing the product before it is released. The team  includes our support team as well.  These are the folks fielding the questions, providing professional training and tracking down solutions.”

If you are interested in migrating to Passport Business Solutions please contact InfoServ, Inc. We are happy to add you to our list of satisfied clients across America.


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What is the True Cost of Paper Time Cards?

Cost of Exaggerated Time – $1,461.12

In a Software Advice survey, 43 percent of employees admit to time theft through exaggerating their times on time cards and 25 percent submit more hours than they really worked 76 to 100 percent of the time.  Based on that survey the average employee exaggerates their time by 22 minutes per shift. With 10 employees working at a minimum of $10 per hour 250 days in a year, exaggerating time on shifts by even a few minutes adds up fast. The number above is the minimum cost paid by an employer each year for exaggerated employee times in this scenario.

You can use this free time theft calculator to get an estimate for how much employee time theft is costing you.

Wasted Time Calculating Employee Time Cards – $715.00

If a payroll manager working at an average of $30 per hour spends five to six minutes on each time card for 10 employees, this adds a minimum of $715 to your annual expenses. And this is only time spent calculating the time cards. In addition to these payroll costs, human error can cost up to 8 percent of your gross payroll according to the American Payroll Association (APA).

A Nucleus study of automating time keeping showed that when a form of automated timekeeping is purchased, elimination of payroll errors easily pays for the automated system. Many of those payroll errors start when an employee comes in to punch a paper card or write down their time. Misread handwriting, mistyped numbers, or deliberately rounded time in the employee’s favor happens and when it does, your payroll costs increase.

Automated Employee Time Tracking

Multiple options exist to accurately track your employees’ times. There are better ways to keep track of time than paper cards, ranging from biometric systems to badge readers and from web based to on premise solutions. Many automatic time tracking devices such as biometric or badge reading equipment often range between $450 and $6,000 depending on the equipment and system purchased. Software solutions are usually more affordable for small to medium sized businesses. Time and attendance software typically tracks and manages employee schedules, tracks employee hours, and monitors sick, vacation, and paid time off.

There are hundreds of time keeping software solutions. When looking for the best solution for your company, key things to consider are: is it accurate and does it offer a secure, easy-to-use method of tracking time? The best choices for your company fit your budget, are intuitive for managers and employees to use, and reliable in the tracking and generating of time on reports. For many companies, a solution like TimeClick, a time tracking system used by over 6,000 small to medium sized businesses, is the most beneficial method for keeping their employee times. Starting at only $99 as a one-time payment for the software, TimeClick easily and accurately tracks employee times. As a way to prevent and end time theft and save thousands of dollars of your gross annual payroll costs, companies like TimeClick are always eager to help you improve your business function.

Simple clocking in and out processes allow your employees to focus on what is most important in their jobs. Simple payroll steps allow you to spend precious time on other matters improving your business. If you are looking for a reliable, affordable software solution, contact InfoServ today to get started on your way to bettering your time tracking.

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2017 Federal Withholding Tables Posted

We have updated the Federal Withholding Tables for 2017.  Please visit the Support tab above.  InfoServ clients will receive the password via email later today.

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2016 Federal Tax Tables

We have posted the 2016 Federal Tax Tables in the client area of the support page.

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PBS ACA Management and Reporting

Passport Software’s New

Affordable Care Act Management and Reporting Solution

Passport’s new ACA software solution not only allows employers to file required 1094-c and 1095-c forms but also helps manage and anticipate ACA related decisions such as work schedules and insurance obligations throughout the year.

Employers with 50 or more full-time equivalent employees (FTE) must file their ACA (Affordable Care Act) reports in January of 2016 for the 2015 calendar year.

The PBS ACA Management and Reporting solution offers several levels of functionality based on the requirements of ACA for Applicable Large Employers (ALEs) with 50 or more FTEs, which include the following:

ACA Essentials Edition – for single companies with up to 249 FTE employees all under one PBS company. Prints the
1094-C and 1095-C Federal forms and includes management reports.

ACA Corporate Edition – for single companies with 250 or more employees under one PBS company. Handles printing
and electronic filing of 1094-C and 1095-C Federal forms. Includes management reporting.

ACA Enterprise Edition – for companies requiring multi-company consolidation to bring employees of multiple companies into one pool and consolidate them into a single 1095-C per employee. Handles printing and electronic filing of 1094-C and 1095-C Federal forms. Includes management reporting.

ACA Accounting and Payroll Service Providers – for Accounting firms and Payroll Service Providers who assist clients with their accounting and end of year State and Federal reporting requirements. Handles single or multi-company requirements, printing and electronic filing of 1094-C and 1095-C Federal forms and includes management reporting.

Passport’s ACA Management Reports include:

  • 1095-C Federal forms required for each insurance-eligible employee.
  • 1094-C Authoritative transmittal summary for a company or ALE (Applicable Large Employer) Group.
  • ALE Calculation Report – Determine if a company is subject to ACA regulations.
  • Standard Measurement Period Report – Monitor current employees and adjust schedules accordingly.
  • Initial Measurement Period Report – Monitor part time employees hired between Standard Measurement Periods and manage schedules accordingly.
  • ACA Insurance Report – Review insurance affordability and employee/employer contributions.
  • ACA Safe Harbor Comparison – Compare measurement methods used for determining affordability.

Eligibility and Offers of Insurance Coverage – An audit report to help ensure compliance.

Passport is producing several products to address the ACA requirements.

As your local Passport dealer since 1984 I know we can help you successfully navigate this process.

Contact Kevin L. Bruner at (270) 926-2567 ext 3 or

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PBS Version 12.04 Debuts

Passport Business Solutions version 12.04 has been released and InfoServ is ready to start scheduling installations.

There are improvements to just about every module: accounts payable, accounts receivable, check reconciliation, general ledger, inventory control, order entry, purchase order, payroll, manufacturing, reports printed to disk and data import manager.

For a complete list click this link.

Installing version 12.04 will put you into position for installation of the 2015 year-end update which is scheduled for late December.  If you have custom modifications, we recommend holding off the installation until year-end to avoid a potential double charge in customization fees.

For clients with a current Passport Update Program (PUP), the software is provided at no additional charge; however, installation will invoiced separately as usual.

Contact InfoServ today to schedule your update!

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New Internet Security Software Disables PBS

We have just learned that new versions of Internet security software might disable your Passport Business Solutions (PBS) software.  Before installing updates to your Internet security software have your software provider/installer contact our support department.

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The Network

The Network – InfoServ co-sponsors The Network, a bi-monthly business-to-business networking event.  The Network meets on the 2nd and 4th Wednesdays of each month.  During the meeting, attendees are given two minutes to give their elevator pitch to others at the table.  After everyone has had an opportunity to speak, we switch tables and do it again!  In total, we get in three rounds at each meeting.  We further encourage attendees to have one-to-one meetings outside of The Network so they can get to know each other on a personal level.  After all, people like to recommend people they like and that is what business-to-business networking is all about!  There are no membership fees and no meeting fees; it is free to participate.  Visit The Network’s web site at for details about meeting locations.

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Federal Withholding Tax Tables for 2014

The Federal Withholding Tax Tables for 2014 have been posted to the support / client area of this web site. Clients with a current PUP will receive an email with the password to the the client area by end of business today.

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InfoServ Becomes Authorized Dealer for Point of Success

InfoServ is now an authorized dealer for Point of Success, a point of sale system designed specifically for restaurants.  Point of Success works great in a fine dine, fast food, quick serve, deli, pizza and other types of restaurants.

Kevin L. Bruner, President of InfoServ said, “We have had many requests over the years to supply point of sale systems to the restaurant industry.  I’ve looked at several.  Some are just outrageously expensive to purchase and maintain while others are extremely low-end.  Point of Success by Inborne Technology Corporation of Mesa, Arizona is a great fit for most restaurants.  It is feature and benefit rich, yet is at an affordable price point.”

Point of Success is used in over 6,500 restaurants and bars of all types with licenses for more than 14,000 computers.  Our first installation is scheduled for Anthony’s Heavenly Cheesecake in Evansville, Indiana.  If you are ever in the area, stop in for an amazing piece of cheesecake! 


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